About 211 Bay Area

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What is 211 Bay Area?

211 Bay Area, a program of United Way, is the comprehensive information and referral service for San Francisco, San Mateo, Napa, Marin, Santa Clara, and Solano counties.

We connect over 37,000 Bay Area callers and texters each year with information about health and human services available to them.

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211 phone and text services are available 24 hours a day, 7 days a week.

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211 is available in 150 languages through phone interpretation services and English and Spanish for text services. All contacts are confidential.

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211 connects callers with local community services, such as food, shelter, counseling, employment assistance, quality child care, senior services, and more.

During a disaster, 211 provides incident-specific information in coordination with local emergency services, including road closures and shelters both locally and nationwide.

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